Aviator Bet Privacy Policy

1 Introduction

Aviator Bet ("the Platform", "we", "us") is committed to protecting the privacy of every registered player. This Privacy Policy sets out clearly and honestly how we collect, use, store and protect personal data belonging to players who register and use the platform at aviatorbet.vin and through the Aviator Bet mobile application.

We understand that handing over personal and financial information to any online platform requires trust. This policy exists to make that trust well-founded — not to bury important details in difficult legal language. We have written it in plain terms so you understand exactly what happens with your data from the moment you register.

This policy should be read alongside the Terms and Conditions, which govern the overall use of the platform. Together, these two documents cover your rights and our responsibilities in full.

If you have any questions about how your data is handled that are not answered here, the support team is available to help at any time.

2 Data We Collect

We collect personal data in two broad categories: information you provide to us directly, and information generated automatically when you use the platform.

Information you provide directly:

• Full legal name and date of birth — required for account registration and age verification.
• Contact details including your mobile number and email address.
• Payment details sufficient to process deposits and withdrawals — for example, the JazzCash or Easypaisa mobile wallet number registered in your name, or bank account details for Raast and bank transfer transactions.
• Identity verification documents when requested — such as a copy of your CNIC or passport — used to confirm your identity and age.
• Any information you provide when contacting support, including the content of your messages.

Information collected automatically:

• Device information including device type, operating system version and unique device identifiers.
• IP address and approximate location data derived from it.
• Browser type and version if accessing the platform via a web browser.
• Session data including login times, pages visited and features used during each session.
• Betting and transaction history generated through your use of the platform.

3 How Data Is Collected

Personal data is collected through the following means:

• Account registration: When you fill in the sign-up form on the platform or app, you provide your basic identity and contact details directly.
• Deposits and withdrawals: Payment transactions generate records of the amounts, timestamps and payment methods involved.
• Identity verification: If we request document verification, you upload or submit those documents directly through a secure channel in your account.
• Platform use: As you navigate the site or app — browsing games, placing bets, adjusting settings — session and usage data is collected automatically.
• Support interactions: When you contact the support team, the content and metadata of those communications are recorded.
• Cookies and similar technologies: When using the platform via a web browser, cookies may be set. This is covered in more detail in Section 7.

We do not purchase personal data from third-party data brokers or lists. All data we hold about you comes from your direct use of the platform.

4 Why We Use Your Data

Every piece of data we collect has a specific purpose. We do not collect data speculatively or hold it beyond its usefulness. The main reasons we use personal data are:

• Account management: To create, maintain and secure your player account, including login authentication and account recovery.
• Transaction processing: To process PKR deposits and withdrawals accurately and promptly through JazzCash, Easypaisa, Raast and other supported payment methods.
• Age and identity verification: To confirm that you are at least 18 years old and that your account is registered under your actual identity.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, account takeovers and other forms of platform abuse.
• Platform improvement: Aggregated, anonymised usage data helps us understand how the platform is being used so we can make improvements — which games are popular, where players encounter problems and how the app performs across different devices.
• Customer support: To respond to your queries and resolve any issues with your account, deposits or withdrawals.
• Responsible gaming: To monitor account activity for patterns that may indicate problem gaming behaviour, and to apply deposit limits or other responsible gaming tools where relevant.
• Promotions and communications: If you have opted in to marketing communications, to send you information about relevant bonuses and promotions. You can opt out at any time through your account settings.

5 Payment Data

Payment data requires special attention because it is sensitive by nature. When you make a deposit or request a withdrawal, the following applies:

• Payment transactions are processed through established, secure payment gateways. We do not store full card numbers or raw banking credentials on our own servers.
• For JazzCash and Easypaisa transactions, we record the mobile wallet number associated with your account for the purpose of matching deposits and processing withdrawals back to the correct source.
• For Raast and bank transfers, we record the account number and bank details you provide solely for transaction processing and anti-fraud verification.
• All payment data is transmitted over encrypted connections. Payment information at rest is stored with access controls that limit who within the organisation can view it.
• Transaction records — amounts, timestamps and payment method references — are retained for a reasonable period as part of standard platform record-keeping and fraud prevention requirements.

All deposits and withdrawals are handled in PKR (Pakistani Rupees). No currency conversion is applied on our end, and payment data is never used for any purpose other than processing your transactions.

6 Sharing of Data

We do not sell, rent or trade your personal data to any third party. There are, however, limited circumstances in which data may be shared with third parties as a necessary part of platform operations:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the payment data necessary to process your transactions. They operate under their own privacy and data security standards.
• Identity verification services: If you are required to complete document verification, a third-party verification service may process the documents you submit. This is done under strict data processing agreements.
• Technology providers: Certain platform functions — such as hosting, analytics and fraud detection — may involve technology partners who process data on our behalf under contractual data protection obligations. These partners are not permitted to use your data for their own purposes.
• Legal obligations: If we are required by applicable law or a valid legal process to disclose certain data, we will comply with that requirement. Where legally permitted, we will notify the affected account holder before disclosure.

In all cases where third parties are involved in data processing, they are bound by contractual obligations to handle your data securely and only for the stated purpose. We do not allow any third party to use your data for their own marketing or commercial activities.

7 Cookies & Tracking Technologies

When you access Aviator Bet through a web browser, cookies and similar technologies are used to support platform functionality and improve your experience. The main types in use are:

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your language preference and keep your account secure during a browsing session. You cannot opt out of essential cookies while using the platform.
• Functional cookies: These remember your preferences and settings — for example, your preferred game view or the last game category you were browsing — so you do not have to reset them every time you log in.
• Analytics cookies: Anonymised data about how pages are used, which features are accessed and how long sessions last helps us identify areas for improvement. This data is aggregated and not linked to individual player identities.
• Security cookies: Used to detect suspicious activity, including unusual login patterns or potential account takeover attempts.

The Aviator Bet Android app does not use browser cookies but may use device-level identifiers for session management and security purposes. These identifiers are handled with the same care as other personal data.

Most web browsers allow you to control or delete cookies through browser settings. Disabling essential cookies will affect your ability to use the platform normally.

8 Data Retention

We retain personal data only for as long as it is needed for the purposes described in this policy. The general retention principles we follow are:

• Active accounts: Data is retained for the full duration of your account being active on the platform.
• Closed accounts: When an account is closed — whether voluntarily or due to a policy breach — basic account and transaction records are retained for a reasonable period for fraud prevention, dispute resolution and record-keeping purposes.
• Identity verification documents: Retained for the period required by the platform's verification and anti-fraud policies, after which they are securely deleted.
• Support correspondence: Records of support interactions are retained for a reasonable period to allow for follow-up and dispute resolution.
• Analytics data: Anonymised usage data used for platform improvement does not contain personally identifiable information and may be retained indefinitely in aggregated form.

When data is no longer needed and its retention period has expired, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9 Data Security

We take data security seriously and have implemented a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

• Encryption in transit: All data transmitted between your device and the platform is encrypted using industry-standard TLS protocols. This applies to account logins, deposits, withdrawals and any data you submit through the platform.
• Encryption at rest: Sensitive stored data — including personal details and payment references — is encrypted in our databases.
• Access controls: Access to personal data within the organisation is restricted on a need-to-know basis. Support and operational staff only access account data when directly required to resolve a specific issue.
• Fraud and anomaly detection: Automated systems monitor account activity for patterns associated with fraud, account takeovers and other security threats.
• Secure development practices: The platform and app are developed and maintained with security as a core consideration, including regular reviews of code and infrastructure.

You also play a role in keeping your account secure. Use a strong, unique password for your Aviator Bet account, do not share your login credentials with anyone, and log out from shared devices after each session.

10 Your Privacy Rights

As a registered player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support with your registered account details and a clear description of your request.

We aim to respond to all privacy rights requests within a reasonable timeframe. Requests that involve identity verification or complex data retrieval may take longer, and we will keep you informed of progress.

11 Minors

Aviator Bet is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out as part of the account registration and verification process to enforce this requirement.

If we become aware that a registered account belongs to a person under 18, the account will be immediately closed, all funds will be returned to the deposit source where possible, and all associated personal data will be deleted in accordance with this policy.

If you believe a minor has registered on the platform, please contact support immediately so the matter can be investigated and resolved without delay.

12 Changes to This Policy

Aviator Bet may update this Privacy Policy from time to time to reflect changes in platform operations, data handling practices or applicable standards. The date at the top of this page always reflects when the policy was last revised.

When material changes are made to this policy, we will make reasonable efforts to notify registered players — for example, by displaying a notice on the platform or through your registered contact details. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically, particularly before making deposits or sharing additional personal information with the platform.

13 Contact & Privacy Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact the Aviator Bet support team:

• Email: [email protected] — include your registered username and a clear description of your query.
• Response time: We aim to acknowledge all privacy-related queries promptly and resolve them as quickly as possible. Complex requests involving data retrieval may take longer, but we will update you on progress.
• FAQ: Common questions about your account, data and privacy settings are also covered on the FAQ page.

For general account queries unrelated to privacy — such as deposit issues, bonus questions or technical problems — the support team handles those through the same contact channel.